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A new white paper authored by Digital Fuel, based off of a study conducted by IDG Research Services, states that over half of IT managers believe their current level of IT cost visibility is lacking and needs improvement. Given that 84% of those polled said that having detailed insight into IT costs is critical, this discrepancy is quite jarring.

The study, based on a sample of over 130 respondents who had direct involvement with managing IT costs and had IT budgets of over $10 million, showcased the fact that IT organizations have a hard time coming up with ways to manage their IT costs. In particular, those surveyed believe that defining a cost-model and breaking down their IT costs in various manners were the most difficult. Additionally, those polled stated they wanted a better way to identify and assess cost inefficiencies in their IT departments as well as giving their business units more information to control their IT demand.